Terms and Conditions

These Terms and Conditions outline the rules and regulations for the use of Riveroo Ltd’s website and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully.

1. General Terms

– These terms apply to all visitors, customers, and users of the website.

– By using our website or services, you agree to follow these terms. If you disagree with any part of these terms, please do not use our website or services.

2. Services

Riveroo Ltd provides landscaping, groundwork, and other related services. All services are subject to availability, and we reserve the right to refuse or cancel orders if necessary.

3. Quotations and Payments

– All quotations are provided free of charge and are valid for 30 days.

– Once a quotation is accepted, a deposit may be required to secure the booking.

– Payment terms will be agreed upon before work begins. Invoices must be paid within the agreed timeframe.

4. Project Timelines

We aim to complete projects within the agreed timeline, but delays may occur due to factors beyond our control, such as weather conditions. We will keep you informed of any delays and work to resolve them as quickly as possible.

5. Warranties and Liability

– We take pride in delivering high-quality workmanship and use the best materials available.

– Riveroo Ltd will not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

– Our liability for any claim related to our services is limited to the amount you have paid us.

6. Your Responsibilities

– You must provide access to your property for us to carry out the agreed work.

– You agree to follow any instructions or recommendations provided by our team to ensure the success of the project.

– You must ensure that any necessary permissions or consents are in place before work begins (e.g., planning permission).

7. Cancellations and Amendments

– If you need to cancel or amend your booking, please let us know as soon as possible.

– Cancellations made within 7 days of the agreed start date may result in a cancellation fee.

– We reserve the right to cancel or amend bookings due to unforeseen circumstances, such as adverse weather conditions, and will offer alternative dates where possible.

8. Website Use

– The content of this website is for general information purposes only. We reserve the right to modify or withdraw the website or any part of it without notice.

– You may not copy, distribute, or use any material from our website without our prior consent.

9. Privacy

Your privacy is important to us. Please refer to our Privacy Policyfor details on how we handle your personal data.

10. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at info@riveroo.co.uk.